By browsing, using, purchasing, or creating an account on www.upskill4success.com (henceforth referred to as the “Website”) you are agreeing to comply with and be bound by the following terms and conditions of use, which govern the relationship between you and Upskill 4 Success as well as our provision of various online services and resources. You should save a copy of these terms for your future reference.

1: Disclaimer

1.1 Upskill 4 Success online courses (live or recorded) and resources are designed to provide education and guidance to learners interested in succeeding in the IELTS exam and any academic environment. The courses and resources offer practical advice and strategies for developing exam and academic skills. However, it is important to note that any information provided in these courses and resources is based on the experience and opinions of the author and is not intended to be a guarantee of success. Your success will depend on a variety of factors, including your positivity in achieving your goals, dedication to practice, patience in building up skills, and persistence in reaching your goal.

2: The relationship between Upskill 4 Success and you

2.1: This website and its contents are the property of Upskill 4 Success. Upskill 4 Success is a registered company in Italy under the company number 03008450847.

2.2 The terms “Upskill 4 Success”, “we”, “us” and “me” shall henceforth be used to mean Upskill 4 Success. The terms “you”, “yourself” and “your” refer to the user of this website or our services.

2.3 Upskill 4 Success is the data controller within the definition of the General Data Protection Regulation (GDPR).

2.4 Upskill 4 Success is governed by the laws and regulations of Italy. Due to the global nature of the internet, users from other countries will also have access to our website and services. However, if you are resident in another country you use these services at your own risk and agree that these terms and conditions are bound by the laws and regulations of Italy. Any dispute or claim arising between us shall be adjudicated exclusively by the courts of Italy.

2.5 By using our website or services, you confirm that you are aged 18 or over.

3: Changes to terms

3.1 These terms and conditions may be updated by us from time to time without notice to you. We will post any revisions to these terms and conditions on this page.

3.2 Your continued use of this website or our services after any revisions have been made constitutes your acceptance of the new terms and conditions. If you do not agree to abide by these or any new terms and conditions, do not use or access the service or this website. It is your responsibility to regularly check this page to determine if there have been any changes to these terms and conditions and to consider such changes.

4: The services

4.1 Upskill 4 Success provides online courses, primarily aimed at learners for academic purposes. These will henceforth be referred to as “courses”.

4.2 Upskill 4 Success provides access to downloadable materials. This will henceforth be referred to as “resources”.

4.3 Upskill 4 Success may provide additional services in addition to those mentioned in these terms and conditions. Unless governed by an additional agreement, these terms and conditions will still apply.

4.4 Upskill 4 Success reserves the right to change pricing and/ or availability in respect of any of these services in this clause for any reason and without notice. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of this website or service.

4.5 Upskill 4 Success is not responsible for non-delivery or technical limitations of the end user for any reason in respect of any of the services in this clause. You are advised to contact us if you are having any issues accessing our services.

5: Registration and accounts

5.1 Certain aspects of the services may require you to register and provide information about yourself. You agree to provide complete and accurate information about yourself, and maintain or update this information if it changes. We reserve the right to terminate your account and/ or access to any Upskill 4 Success services if any information you provide is inaccurate, false, or incomplete. We shall not be liable for any loss suffered by your non-compliance with this provision.

5.2 The registration process may involve you creating a password to enable access to your account. You are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your account or security breach. Upskill 4 Success will not be liable for any loss or damage resulting from your failure to comply with this obligation.

5.3 You agree that your account is strictly for your personal use only. You may not share your account details with other individuals or organizations. You may not use your account to access or download materials for anyone else. Companies, organizations, agencies, or schools should ensure every individual has their own account, unless otherwise agreed directly with Upskill 4 Success through a separate partner agreement.

5.4 You agree that we have no responsibility or liability for the deletion or failure to store any messages, communications, information, or other content maintained or transmitted by our services.

5.5 You understand that your usage of Upskill 4 Success services and your account will be monitored to ensure compliance with these terms and conditions and fair use. We may monitor your location (IP address and device), number of resources accessed, frequency of resources accessed, number of downloads, frequency of downloads, messages, and other content.

5.6 We reserve the right to investigate, deactivate, or suspend accounts that are inactive for an extended period of time, engage in suspicious or objectionable activity, appear to be violating fair use, or break any of these terms and conditions, as determined by Upskill 4 Success at its sole discretion. If you have an active membership subscription, we reserve the right to cancel the subscription on your behalf, without a refund of any payments already made. It is at Upskill 4 Success’ absolute discretion as to whether or not your account and/ or membership subscription will be reinstated. You agree that Upskill 4 Success shall not be liable to you or any third party for issues arising as a result of any suspension or termination of your account or membership subscription.

5.7 By creating an account on our website, you agree that your email address may be added to our mailing list. This enables us to provide you with important email notifications relating to your account. You cannot unsubscribe from essential email communications relating to your account or services you have purchased. We may also email you from time to time with marketing communications or product updates. You may opt in or out of these non-essential communications at any time using the link at the bottom of every email. Your email address or contact details will not be passed on to third parties.

6: Your conduct

6.1 You agree not to use our website or services to upload, post, email, message, or otherwise transmit any content that:

6.1.1 You do not have a right to share or infringe the intellectual property rights, trademark, patent, or copyright of any party.

6.1.2 Is unlawful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful or racially, ethnically or otherwise discriminatory, or otherwise may harm others.

6.1.3 Could be considered unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or prohibited marketing content.

6.1.4 Contains software viruses or other computer code, files, or programs that interrupt, damage, destroy, or limit the functionality of any computer software or hardware, or telecommunications equipment, or negatively affect a user’s ability to access and use our website or services.

6.2 You agree not to:

6.2.1 Impersonate any person or entity, including, but not limited to, Upskill 4 Success, our staff members, moderators, or partners, or misrepresent your affiliation with a person or entity.

6.2.2 Harm or attempt to harm other users or minors in any way.

6.2.3 Intentionally or unintentionally violate any applicable law or regulation.

6.2.4 Collect, store, or share personal data about other users.

6.2.5 Use data mining, robots, spiders, or other automated data gathering, extraction, or publication tools for any purpose

6.2.6 Breach any license you have been granted to make use of our materials, content, or other services.

6.2.7 Compete with Upskill 4 Success or conduct commercial activities that have a negative impact on Upskill 4 Success’ business operations

6.3 You agree that other users may generate content, including, but not limited to, discussion forum comments, resources, and links. You acknowledge that all user-generated content is the sole responsibility of the person from which such content originated. Upskill 4 Success accepts no responsibility for and does not guarantee the accuracy, integrity, or quality of, any user-generated content. We do not pre-screen user-uploaded content but reserve the right to monitor and remove it if we wish, at the sole discretion of Upskill 4 Success. You may contact us to report any content you believe is in breach of these terms and conditions or otherwise inappropriate.

7: Payments

7.1 To access some of our services, you will be required to purchase. If you fail to pay the required fees, including, but not limited to, payments failing due to a lack of funds or technological issues, you will immediately lose access to the associated services.

7.2 You may not cancel your order for access to our digital services and products, including courses and resources. Once you have completed your purchase, you cannot cancel your order and will not be eligible for a full or partial refund. By placing an order, you acknowledge and consent to this. For live online courses, you will receive a recording of the lesson you missed.

7.3 Upskill 4 Success reserves the right to change prices or offer discounts at its sole and absolute discretion.

7.4 For your safety, Upskill 4 Success uses third-party payment providers, including Stripe, to process transactions. Your credit/ debit card details are not stored by Upskill 4 Success. You are responsible for reading and complying with the terms and conditions of these third-party payment platforms.

7.5 Upskill 4 Success is not responsible for any fees charged by your debit or credit card provider or other payment service in connection with your purchases of our services. Upskill 4 Success is also not responsible for any other third-party fees you may incur relating to your use of our services.

7.6 Upskill 4 Success reserves the right to cease to provide services to you, without refunding any fees already paid, if you:

7.6.1 Fail to pay fees when due;

7.6.2 Act in an aggressive, bullying, offensive, threatening, or harassing manner towards any other user, customer, employee, or director of Upskill 4 Success;

7.6.3 Steal or act fraudulently or deceitfully towards any other user, customer, employee, or director of Upskill 4 Success;

7.6.4 Cheat or plagiarise any work, including, but not limited to, online course assignments or curriculum resources;

7.6.5 Are in breach of these terms and conditions.

8: Limited commercial license for use of courses and resources

8.1 You acknowledge and agree that Upskill 4 Success provides you with a non-exclusive, non-transferable limited commercial use license for courses and resources, as detailed in this section.

8.2 You acknowledge and agree that courses and resources provided to you by Upskill 4 Success are strictly for your personal use only. You may not share with other individuals or organizations. You may not use your account to access or download materials for anyone else.

8.3 By using, viewing, or purchasing access to our courses and resources, you agree to be bound by these terms and conditions.

8.4 You are prohibited from selling, redistributing, sharing, or otherwise making available our courses or resources, copies or derivatives of our courses and resources, printouts, screenshots or images of our courses or resources, or other reproductions to third parties. You may not embed our courses and resources in your own website, a third-party site, or an intranet site. You must not make our courses and resources available in a format that allows others to access or reproduce them. You are prohibited from using our courses and resources in any way that contradicts the intent or spirit of this agreement, or otherwise infringes on Upskill 4 Success’ intellectual property or inhibits our business operations, sales, revenue, or profits.

9: Copyright, intellectual property rights, and confidential information

9.1 Unless otherwise indicated, all articles, information, resources, materials and other content presented on this website or through Upskill 4 Success’ services are subject to copyright and/ or other intellectual property rights owned or licensed by Upskill 4 Success. Upskill 4 Success grants you a personal, non-transferable, and non-exclusive license to use our website and services for their intended purpose, subject to your compliance with these terms and conditions.

9.2 You are prohibited from copying, reproducing, extracting, modifying, providing links to, taking screenshots of, creating derivative works from, or otherwise communicating or making available to third parties any part of the content of our website or any resources therein without Upskill 4 Success’ written consent. You acknowledge that, by using this website or Upskill 4 Success’ services, you are agreeing to comply with this prohibition and that any break thereof is likely to result in legal proceedings being issued against you.

9.3 You acknowledge that all materials or resources you download remain the property of Upskill 4 Success in perpetuity.

9.4 Confidential information means any and all data, documents, software, materials, or information relating to the business and management of Upskill 4 Success, its users, members, and partners that is designated as or could be considered confidential. You acknowledge that any confidential information that you obtain from your use of our services is the valuable, confidential, proprietary information of Upskill 4 Success. You agree that you shall not, without our express written consent, use or disclose this confidential information to any party, except as specifically authorized under these terms and conditions or required by law.

10: Disclaimer and limitation of liability

10.1 Upskill 4 Success shall not be liable to you for any breach of its obligations or termination under these terms and conditions for causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes, and other acts of God, terrorism, strikes, industrial action, cyber-attacks, computer viruses, government regulations, death or illness.

10.2 No part of the provision of services by Upskill 4 Success or its employees, directors, or agents shall be deemed to be, nor is intended to be, nor should be taken to be, legal or professional advice.

10.3 You expressively acknowledge and agree that your use of our website and services is at your sole risk. Our website and services are provided on an “as is” and “as available” basis. Although Upskill 4 Success aims to provide services to the highest standards, neither it nor its employees or directors accept any liability for inaccuracies or misleading information, any misunderstanding of information, any loss or corruption of data, any loss of profit, sales, revenue or goodwill, or any indirect, special or consequential loss arising from your use of our services.

10.4 Upskill 4 Success makes no guarantee that the website and services will operate continuously without interruptions or be error-free. We accept no liability for its unavailability or technical issues, including, but not limited to, service downtime caused by website updates or maintenance.

11: Indemnity

11.1 You agree to fully indemnify, defend, and hold Upskill 4 Success and its directors, employees, or agents harmless, on demand, from and against any and all liabilities, losses, costs, claims, and expenses (including reasonable lawyers’ fees) incurred as a result of or in connection with (whether directly or indirectly) your breach of these terms and conditions, any applicable law or regulation and/or the rights of any third party.

11.2 You agree to fully indemnify, defend, and hold Upskill 4 Success and its directors, employees, or agents harmless, on demand, from and against any claims brought by a third party against Upskill 4 Success in respect of infringement of that third party’s intellectual property rights by your content or activities using our services. This includes but is not limited to, user-generated content and user-generated resources.